Q: Can I refer someone who already has an OYO account?
A: No, the referral program is designed for new users. Referrals are valid only if the referee creates an account on OYO for the first time using the unique referral code.
Q: What is OYO and what services do they offer?
A: OYO is a global hospitality chain offering a range of accommodations, including budget hotels, vacation homes, and co-living spaces. They operate through two main models: franchising and leasing existing hotels and standardizing them under the OYO brand.
OYO offers various services, including:
Accommodation booking: Through their website and app, you can book rooms in OYO properties across various locations.
Standardized amenities: Expect standardized amenities like AC, TV, Wi-Fi, and clean rooms across OYO properties.
Affordable pricing: OYO is known for its affordable pricing, making it a popular choice for budget-conscious travelers.
Guest services: They offer 24/7 customer support and address any concerns or issues you may have during your stay.
OYO B Direct: A program for businesses to manage corporate travel with OYO hotels at pre-negotiated rates.
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Q: What are the check-in and check-out times at OYO properties?
A: Standard check-in time at OYO properties is 12:00 PM, and check-out time is 11:00 AM. However, these times may vary depending on the specific property. You can find the exact check-in and check-out times during the booking process or on the property's dedicated page.
Q: Does OYO offer services for corporate travel?
A: Yes, OYO offers a program called OYO B Direct specifically designed for managing corporate travel needs. Businesses can book rooms at pre-negotiated rates and manage travel expenses efficiently through the OYO B Direct platform.
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Q: How does OYO ensure the safety and security of its guests?
A: OYO implements various measures to ensure guest safety and security, including:
CCTV cameras: Most OYO properties are equipped with CCTV cameras in common areas for surveillance.
Security personnel: Many OYO hotels have trained security personnel available 24/7.
ID verification: Guests are required to show valid photo IDs during check-in for verification.
Guest support: OYO offers 24/7 customer support to address any concerns or emergencies guests may face.
Q: Can I withdraw the OYO Rupee to my bank account?
A: No, the OYO Rupee earned through the Refer and Earn program is generally non-transferable and can only be used as a discount on OYO hotel bookings.
Q: Does OYO offer airport or railway station transfers?
A: Some OYO properties offer airport or railway station transfers for an additional fee. You can inquire about this service during the booking process or contact the property directly.
Q: What amenities are typically available in OYO rooms?
A: Standard amenities offered at OYO properties include:
Some properties may offer additional amenities like swimming pools, gyms, restaurants, and parking facilities.
